+62 882 7400 1200

General Questions

Rocker Tech is an IT consultancy firm that offers a wide range of services, including web development, software development, IT consulting, infrastructure setup, system integration, and more.

Rocker Tech is based in Indonesia and operates from its headquarters in Perumahan Prumdam 2 Tanjung Senang, Bandar Lampung City, Lampung, Indonesia.

Client Query

Yes, Rocker Tech is a legally registered IT consultancy firm, approved by the Ministry of Law and Human Rights in Indonesia.

You can contact Rocker Tech through our website's contact form, email us at contact@rockertech.co.id, or call us at +62 897 9081 881 or whatsapp at +62 882 7400 1200. Our team will be happy to assist you.

Rocker Tech serves clients from various industries, including but not limited to finance, healthcare, education, e-commerce, manufacturing, and government sectors.

Rocker Tech accepts various payment methods, including bank transfers, credit cards, online payment platforms (paypal, moneygram) and Bitcoin. We will provide you with detailed payment instructions upon agreement.

The payment terms may vary depending on the nature of the project. In most cases, Rocker Tech requires an initial deposit or an upfront payment before the project commencement. The specific payment terms will be discussed and agreed upon during the project initiation phase.

Absolutely! Rocker Tech provides detailed invoices for all services rendered. Please inform us of your invoicing requirements, and we will ensure that you receive accurate and timely invoices.

Rocker Tech strives for transparency in all our transactions. We provide upfront pricing for our services and discuss any applicable fees or charges with our clients beforehand. There are no hidden fees, and any additional charges will be communicated and agreed upon prior to implementation.

The refund policy may vary depending on the nature of the project and the agreed-upon terms. Rocker Tech assesses refund requests on a case-by-case basis. We recommend discussing the refund policy in detail during the project initiation phase to ensure clarity and mutual understanding.

Absolutely! Rocker Tech provides detailed project quotations or estimates upon request. We encourage clients to provide as much information as possible about their requirements to ensure an accurate quotation.

Technical Questions

Yes, Rocker Tech has experience working with international clients and is capable of serving clients from around the world.

Rocker Tech specializes in a wide range of technologies, including but not limited to Java, Python, PHP, .NET, Laravel, JavaScript, Angular, React, SQL databases, cloud computing, and cybersecurity.

Yes, Rocker Tech offers post-project support and maintenance services to ensure the smooth operation of the developed systems. We provide different levels of support based on client requirements.